This is a question our experts keep getting from time to time. Now, we have got the complete detailed explanation and answer for everyone, who is interested!
Do you make deliveries on the weekends, Saturdays, or Sundays, as well as on public holidays? They are able to make deliveries from Monday through Saturday between the hours of 9 am and 10 pm, with the exception of public holidays and the eve of public holidays like Christmas and the Chinese New Year. Please visit the Support Page of Ninja Van for any additional information you may require.
Does Ninjavan work on Sundays?
The Ninja Van service is available Monday through Saturday, with the exception of public holidays. In the case that delivery is unsuccessful, a notification to reschedule your delivery will be sent to you through email or text message.
Does Ninjavan pickup on Saturday?
It is imperative that you take note of the following cut-off times: The Ninja Van pick up window is open from Monday through Saturday, and you have the option of selecting one of four time slots ranging from 9 am to 12 pm.
Do you do deliveries on public holidays using Ninja Van?
Ninja Van, the third-party delivery service that we use to ensure that the products you bought arrive on time at your doorstep, does deliveries from Monday through Saturday. Regrettably, they do not make deliveries on public holidays or on the days leading up to particular holidays, such as Christmas and the Chinese New Year.
Will Ninja Van deliver at night?
After being picked up at the Ninja point, packages will be delivered to the address provided by the customer between the hours of 9 a.m. and 10 p.m. local time within one to three business days. Every Ninja Bundle comes with a total of three complimentary delivery tries.
Ninja Van Malaysia – Parcel Lifecycle Video
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How do I contact Ninjavan rider?
In the event that you want further assistance, please do not hesitate to contact us at any time by sending an email to [email protected] or by giving us a call at (02) 8271 1501.
I need to pick up my package from the Ninja van, is it possible?
Please collect your packages.
You’re too busy to wait for your delivery at home, are we right? When you make a purchase from one of our partner stores, you will have the option to collect your packages from any of our Ninja Points.
How do I obtain my parcel from Ninja van?
At Ninja Boxes:
- To get your package, either scan the QR code that was provided to you or input your Tracking ID.
- Go to the locker with the number that is displayed on the screen.
- Get your package from the storage locker.
When does the NinjaVan pickup take place?
9 a.m. to 12 o’clock noon
Do you do deliveries on Sundays as well?
It depends on where you live in the metropolitan area and the kind of mail that you use, but the United States Postal Service (USPS) does deliver parcels even on Sundays. Throughout the month of December 2018, the United States Postal Service delivered more than 8 million packages on Sundays alone.
How many times has Shopee tried to deliver but been unsuccessful?
Our courier will make an attempt to deliver the order a maximum of two times. After that point, the order will be handed back over to the seller. This is in conformity with the policy regarding the delivery of goods.
Is it possible to reject a delivery from Shopee?
An order or a parcel can only be refused by the customer under certain circumstances, including the ones listed below: There are telltale signs of tampering on the order’s packing.
When does the Ninja Van make its deliveries?
From the day that you choose for the pickup, the deliveries will take place within the timeframe that you decide (1-3 days or the next business day). *If no time window is selected, the delivery will take place at any point between 9 am and 10 pm by default. With the exception of same-day delivery, the delivery will start the day after the pickup occurs.
Does Ninja Van operate on weekends?
Monday through Saturday, from 9 a.m. until 10 p.m., Ninja Van is open for business.
Does Ninja Van deliver same-day?
Pickup on the same day: For orders made before 11.45am. Today, between the hours of 9.00 am and 6.00 pm, the parcel will be collected. The time range for delivery is between one and three working days within Ninja Van’s coverage zones. The delivery window is from 9:00 am to 10:00 pm daily.
How does Ninja Van delivery work?
The operation of putting together delivery orders
Step 4: Once requests have been received on the system, Ninja Van will dispatch a driver to the location of the desired pick-up to get the items. Step 5: After completing their inspection, Ninja Van will deliver the package to the address that is printed on the box. On the management page, customers have the ability to track the delivery itinerary.
What takes place in the event that my package is not delivered?
Delivery not made, or made late? Make your complaint known to the merchant. You should file a complaint with the store rather than the courier because the retailer is accountable for products that have not been delivered… If you paid more for special delivery but your item arrived later than promised, you are eligible to receive a refund for the additional delivery cost because the service wasn’t given to you.
How many attempts does Ninja Van deliver?
Please be aware that Ninja Van only allows a maximum of three attempts to deliver an item before it sends it back to the person who sent it. Notice regarding Shopee deliveries: According to the terms of our partnership with Shopee, we are only allowed to make a maximum of two delivery attempts.
Which delivery service is the most recommended for Shopee?
This is the Black Arrow Express.
Black Arrow Express is a trusted alternative for courier services among Shopee customers and merchants since it offers dependable shipping options. They might not guarantee same-day delivery, but you can nearly always count on them to arrive within the allotted length of time even if they don’t claim next-door service.
Why is Ninja van delivery pending?
When an item is listed as “pending pick up,” it indicates that the seller has already agreed to hand it up to Ninja van by a specified time. You can get additional help by communicating with the person who sold you the item. The order is now in the process of being rescheduled since delivery was unsuccessful. Request that your order be rescheduled for the subsequent delivery attempt.
How do I report a Ninjavan rider?
- The first option is for the customer to send an email to [email protected]
- Method 2 has the client calling the support center at the following number: 1900 988 928.
- Way 3: Consumers can submit a contact form via the website, which can be found at the following link: https://www.ninjavan.co/en-vn/contact-us.
Is Ninja van earning money?
In FYE 2019, Ninja Van’s revenue reached an all-time high of 1.7 million US dollars. A relatively short time ago – 2015, to be exact – Ninja Van was only delivering 5,000 packages on a daily basis. This has since changed significantly. But, by the end of 2019, the Singaporean business that specializes in logistics will be able to process an average of one million parcels per day.
Is it possible to get ripped off on Shopee?
When customers make purchases and are then sent to a website that is not affiliated with Shopee, we have seen a large increase in the frequency of fraudulent transactions. Consequently, if you want to avoid getting scammed and protect yourself from fraudulent transactions, you should try to conduct all of your business within Shopee.